Traditional vs digital vs voip: It can be difficult trying to navigate your way through all of the information available on business systems. There are lots of questions that need to be answered before you can comfortably make the right decision on what&#;s best for your business, and often time there is more than one option that will suit your needs well. This article will take you through 4 options for you business systems to help you gain a better understanding of what may work best for your needs. Click here now to see what products and services for business systems we have at Network Telecom.

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&#;I was very happy with the cutover day, everything got done faster than I expected, and very accurately. Post cutover, Matt has been a great resource, helping make a few tweaks and adjustments here and there and I anticipate I will be bouncing things off of him for a while yet, and his replies are greatly appreciated.&#; &#; Brad Davis, FaithLife Financial

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Traditional vs Digital vs Voip

Traditional

Traditional systems use landlines, and simply put, this system is really considered the old tried and true version of systems. These systems are run through copper wiring and they typically come with pretty standard features such as hold, mute and redial.

Along with the wiring needed to run a traditional system, you&#;ll also need what&#;s called PBX hardware. PBX hardware essentially acts as a central switching system for any calls taken within the business landline and also is responsible for keeping other calls out. They are very reliable systems and a lot of people are comfortable using them because of their simplicity. The unfortunate part is that they can be costly and do require maintenance.

Best For: Large corporations that are able to hire IT staff to keep it maintained on a regular basis.

Worst For: Businesses on a budget or those who want something a little more high-tech.

Digital

Digital systems are a little more modern than the more traditional analog systems. Digital PBX&#;s have the ability to add on features and capabilities such as hold music, VoIP integration or alarm systems. Most digital systems today offer an Internet Protocol interface which can allow extra features like voicemail delivery to , fax delivery to or click to dial.

This type of system no longer uses the old copper wiring methods, instead they mostly use fibre optics, but a room is still required in order for calls to take place so make sure you have somebody on staff who understands how to punch down digital sets. Another note is that according to Nexogy, you typically have to use twice as much wiring for digital as you would for VoIP.

Best For: Businesses that want a strong clear signal with good features and strong reliability.

Worst For: Small businesses that don&#;t want to outsource for IT help or don&#;t want any extra frills.

VoIP

VoIP or Voice Over Internet Protocol doesn&#;t use the traditional copper wiring that landlines use either. Instead, these systems use the same internet connection that is already in use throughout the company and the internet to digitally transmit the voice signal to another or voice point. They&#;re great for providing a lot of features for small businesses that were once only available to larger corporations. This includes things such as computer integration which allows any voicemail to be sent to inboxes, or being able to use your smartphones to give workers remote access.

Another plud to VoIP is that it is very easy to maintain when compared to traditional or digital systems. Unlike those options, VoIP systems do not need a physical presence in order to be worked on.

Because you&#;re using the internet to make calls, it makes VoIP a particularly attractive option for people needing to make plenty of long distance calls. The only downside to using a VoIP system in your workplace is that because it relies on your internet connection if your internet goes down so will your lines which could be a major issue.

Best For: Small businesses that want some snazzy features or make plenty of long distance calls and would like their system running through an internet connection.

Worst For: Businesses that don&#;t have an internet connection or would be worried about it dropping.

Conclusion

Really there is no one perfect system for anyone out there, it really depends on what you need and value as the client and also what you budget may be. Before you make any choices between traditional vs digital vs voip, be sure to do more research by checking out our blog which is full of information that you may find helpful, and looking at the different products and services which are offered in your area.

Learn More About Network Telecom

Network Telecom has been in operation since . Our decades of experience working with all aspects of business telecommunication technology throughout all of the innovations and changes of the information age have allowed us to become the best possible solution for your business telecom needs. Our goal is to provide purchase support and technical service that is unmatched. Network Telecom operates in the Kitchener-Waterloo, Cambridge, and Guelph region. Click here to contact Network Telecom today.

The system you choose for your business can significantly impact your operations, customer experience, and bottom line. As a business owner, you should consider your diverse needs and priorities as well as relevant system-related factors such as scalability, cost-effectiveness, mobility, and infrastructure requirements.

Want more information on voip or digital systems? Feel free to contact us.

We've decided to cut through the noise and help you pinpoint the right option for your organization. Here's what you need to know about digital and IP phones to make an informed decision.

» Check out the best VoIP providers and services to streamline your business communications.

What Is a Digital ?

A digital looks and operates like a conventional landline , but it converts the audio into digital format (ones and zeroes) before transmission, providing improved call clarity.

These phones are ideal for businesses with existing line infrastructure that don't need the advanced features offered by IP phones. For example, a small call center in a building with pre-installed lines could benefit from digital phones.

What Is an IP ?

An IP (Internet Protocol) is a digital device that sends data packets over the internet, like during a Skype video call. Unlike digital phones, IP phones don't require a dedicated line, just an internet connection.

These phones suit most modern businesses, as VoIP services are scalable, easy to maintain, and feature-rich. IP phones are likely the better choice if your business has a stable internet connection with ample bandwidth.

Digital vs. IP : Pricing

While digital lines were once more affordable than VoIP services, the costs today are roughly equivalent. IP phones may be slightly more expensive than digital phones, but they generally include additional features typically found in VoIP services.

Plus, if your business still needs to get lines, the cost of installing them would make digital phones more expensive than IP phones. According to Gartner, we can expect the cost of cloud-based systems to decline by 3% to 5% annually.

Winner: IP

Digital vs. IP : Mobility

Digital phones, like landline phones, are stationary due to their wired connection. IP phones, however, can operate anywhere with internet access, and some even offer smartphone compatibility.

The only caveat is that some IP phones require a wired Ethernet connection, which limits their mobility compared to Wi-Fi-enabled IP phones.

Winner: IP

Digital vs. IP : Bandwidth

Bandwidth is a non-issue for digital phones, as they transmit digitized audio over dedicated lines. IP phones share bandwidth with other devices in your office, which can lead to reduced call clarity or dropped calls during network congestion. This risk is significant for businesses with high call volume or low-bandwidth internet connections.

Winner: Digital

Digital vs. IP : Power

Power consumption matters when deploying equipment on a large scale. Digital phones require minimal power, while IP phones consume more but still less than desktop computers.

Neither type of will work during power outages without battery backups. Even with a battery backup, IP phones are unlikely to work if your ISP's local routers are also affected by the outage.

Winner: Digital

Digital vs. IP : Maintenance

A major benefit of IP systems is that they don't require any maintenance beyond what you already perform for your network. As long as the IP itself is functional and your network is operational, you don't need to worry about it (VoIP providers, like RingCentral, and Vonage, handle that on their end).

On the other hand, digital phones rely on line infrastructure in your building, which may require occasional maintenance.

Winner: IP

Finding Your Ideal Business Solution

Most businesses would benefit more from IP phones than digital phones. The service costs are similar, but IP phones are more versatile and don't require additional infrastructure because you already have an internet connection and local network. As a general trend, digital phones are phasing out, and IP phones are becoming more common.

However, exceptions do exist. Because IP phones rely on internet access, oversaturated networks may lead to poor call quality and dropped calls. Consider your business's specific needs when choosing between digital and IP phones.

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